K Bazi FAQ – All Your Questions Answered

No. Under k bazi's policy, only one account is permitted per mobile number. If anyone attempts to create multiple accounts, all associated accounts will be permanently suspended and balances may be forfeited. Please stick to a single account.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Verify the OTP, then set a new password. The entire process takes less than 3 minutes.

Too many incorrect password attempts will temporarily lock your account as a security measure. It typically unlocks automatically after 30 minutes. For a quicker resolution, contact k bazi live chat support — your account will be unlocked after identity verification.

Yes, changing your mobile number is possible, but it cannot be done directly. You'll need to contact k bazi support, and after verifying your identity, your number will be updated. For security purposes, this process may take 24–48 hours.

Contact support to close your account. Make sure to withdraw all remaining balance before closure. Alternatively, you can use self-exclusion, which can be either temporary or long-term.

KYC (Know Your Customer) is an identity verification process. It is not required for standard registration. However, for large withdrawals — typically above ৳50,000 BDT — you may need to submit a copy of your NID or passport. KYC verification is usually completed within 1–2 business days.

First, check your network connection and wait 30 seconds, then tap the "Resend" button. If you still don't receive it, restart your phone and try again. If the issue persists, contact support — we'll help you through an alternative method.

Log in and go to your Wallet, select "Deposit", then choose bKash. Send money to the bKash number displayed, copy the transaction ID, paste it into the form, and submit. Your balance is usually credited within 5–15 minutes. Minimum deposit is ৳100.

Yes, Nagad is fully supported. The process is just like bKash — log in, select Nagad under Deposit, send the money, and submit your transaction ID. Rocket is also available for deposits. For more details, visit the Payments page View.

98% of withdrawals at k bazi are processed within 15–30 minutes. During peak hours or for larger amounts, it may take up to 24 hours. You can check the status of your withdrawal request in the Wallet section.

The minimum withdrawal is ৳500 BDT. The maximum daily withdrawal limit varies by account tier. Standard accounts can withdraw up to ৳50,000 BDT per day, while VIP tiers allow higher limits. Large withdrawals may require KYC verification.

First, wait 20 minutes. If it still hasn't arrived, double-check your transaction ID and bKash/Nagad number. If everything looks correct, contact support with your transaction ID and we'll resolve it promptly. Providing an incorrect number may delay the recovery of your funds.

K bazi does not charge any fees for deposits or withdrawals. However, bKash/Nagad's own Send Money charges may apply, as these are set by the respective mobile banking provider. For more details, visit the Payments page View.

For security reasons, withdrawals can only be processed to the mobile number registered on your account. If you need to withdraw to a different number, you must first update that number in your account settings.

Yes, bank transfer is also supported. However, bank transfers typically take 1–2 business days to process. For instant deposits, bKash or Nagad is the most convenient option. For full details on bank transfer, Payments page you'll receive.

Once you complete registration, the welcome bonus is automatically credited to your wallet. You'll also receive a 100% match bonus on your first deposit — meaning a ৳500 BDT deposit gives you ৳1,000 BDT to start with.

Bonus funds generally cannot be withdrawn directly. After meeting the wagering requirement by placing a specified amount of bets using the bonus, the resulting winnings can then be withdrawn. Terms vary by bonus — always read the conditions before claiming.

Daily bonuses can be claimed from your dashboard while logged in. Log in every day to unlock special offers. Reload bonuses and cashback deals are also regularly available for active players.

When someone registers using your referral code, you'll receive a referral bonus. Refer a friend — once they sign up and make their first deposit, the referral bonus will be credited to your account.

Bonus validity periods vary. The welcome bonus is typically valid for 7 days, while daily bonuses expire within 24 hours. Unused bonuses will be removed once they expire. You can view your active bonuses and their expiry dates in the Wallet section.

No separate application is needed to join the VIP program. Simply play regularly and place a certain amount of bets — points are earned automatically. Based on your points, you can move up through Bronze, Silver, Gold, and Platinum tiers. Higher tiers come with greater bonuses and exclusive perks.

K bazi offers 100+ game categories, including: cricket betting, football & other Sports Betting, Live Casino (roulette, blackjack, baccarat), slots, card games (Teen Patti, Andar Bahar), live dealer games, and much more.

Yes, k bazi is a mobile-first platform. All games are fully accessible on both Android and iOS via browser or app. Simply open kbazi.net in your browser and the mobile-optimized version will load automatically.

Yes, live cricket betting is one of k bazi's most popular features. Odds update in real time during matches, and in-play betting is fully supported. All major international tournaments are covered, including Bangladesh, IPL, and the T20 World Cup.

Yes, all games on k bazi use an RNG (Random Number Generator) system that has been tested and certified by internationally recognized bodies. Live games feature real dealers. Results are never manipulated in any way.

Minimum bet amounts vary by game. Slots start from as little as ৳0.10. Sports Betting generally starts from ৳10. Live Casino tables have a minimum of ৳50.

If your connection drops, any active bets are settled automatically based on the outcome. In live games, your session can be resumed once you reconnect. In the event of any dispute regarding a bet, the server log is considered the final authority.

Yes, completely. k bazi uses 256-bit SSL encryption — the same level of security used by banking systems. Both your personal information and funds are fully protected. k bazi operates under an international license and undergoes regular security audits.

No, never. No k bazi staff member or support agent will ever ask for your password, OTP, or PIN. If anyone does, it's a scam — report it to support immediately.

No. k bazi never sells your personal information to third parties. Information required for payment processing is shared only with the relevant payment provider. For more details, visit our Privacy Policy Read more.

Change your password immediately and notify k bazi support. We'll review your account activity and, if necessary, temporarily freeze your account to prevent any further unauthorized actions.

Yes, OTP-based two-factor authentication (2FA) is available. OTP verification is mandatory when logging in from a new device or making a large withdrawal. You can also enable additional security options from your account settings.

Yes, k bazi operates under a license from an international gaming authority. Regular audits are conducted to maintain licensing standards, fair gaming is guaranteed, and responsible gaming policies are strictly upheld.

Yes, you can set deposit limits, time limits, and loss limits from your Account Settings. Limit reductions take effect immediately; increases require a 7-day waiting period. For more details, visit the Responsible Gaming page View.

Go to the "Responsible Gaming" section in your Account Settings and select Self-Exclusion. You can choose a duration ranging from 6 months to permanent. Login will be completely disabled for the duration of the exclusion.

A cooling-off period is a short-term break lasting from 1 day up to 6 weeks. During this time, you won't be able to log in, and your account will reactivate automatically once the period ends. It's less strict than self-exclusion but equally effective.

K bazi strictly enforces an 18+ policy. Age is verified during registration, and ID proof may be requested in suspicious cases. Accounts belonging to minors are permanently closed. If you're concerned about a family member, please contact support.

Talk to k bazi support directly in Bengali — full confidentiality is guaranteed. You can also seek advice from a mental health professional. For detailed help and resources, visit the Responsible Gaming page।

Any balance remaining in your account before self-exclusion will be returned to your registered bKash or Nagad number. Bonus funds may be forfeited. No transactions are possible while the exclusion is active.